30-DAY SATISFACTION GUARANTEE
迷うなら、30日間試してから決めてください。
愛猫に合うかは、実際に使ってみないと分かりません。ご満足いただけない場合は、商品到着後30日以内にご連絡ください。返品条件を確認し、返送方法をご案内します。
注文してから何日で届きますか?
通常3営業日以内に発送準備を行い、ご注文から平均6〜8日でのお届けを目安としています。天候、繁忙期、通関、住所不備、配送会社の状況により前後する場合があります。
30日間の返品保証について教えてください。
商品にご満足いただけない場合は、使用後でも商品到着後30日以内にご相談いただけます。ご注文番号と理由をお知らせください。条件を確認後、返送先と手続きをご案内します。
使用前に確認することはありますか?
商品説明と使用方法をご確認いただき、初回は飼い主さまの見守りのもとで使用してください。破損やペットの異変が見られた場合は使用を中止してください。
商品や注文について相談できますか?
ご注文に関するお問い合わせは、注文番号を添えてメールでご連絡ください: support@nyasobi.jp
From Open Floor to a Multi-Angle Chase Route
Set Coil Chase on a clean, open surface and let the flexible hoops create a route your cat can approach from the side, front, or through the center.
Reshape it slightly between sessions to keep the setup from feeling fixed.
Full-Size Play, Fold-Flat Storage
The frame expands to approximately 65 × 25 cm, then compresses into a compact circular stack.
That makes it easier to reclaim floor space after play and store the toy dry until the next supervised session.
30日以内の返品(条件あり)
NYASOBI は「まず試してみてほしい」と考えています。ご満足いただけなかった場合は、到着から30日以内にご連絡ください。現行の返品ポリシーに沿って対応いたします。
Coil Chase Questions, Answered
📦 What is included?
📦 What is included?
Each unit includes one foldable spiral mesh toy with attached chase lures. Choose 1 toy, 3 toys with one free, or 5 toys with two free using the quantity offer above.
📏 How large is Coil Chase™?
📏 How large is Coil Chase™?
The approximate expanded size is 65 × 25 cm (25.6 × 9.8 in). Because the frame is flexible, the exact resting shape may vary slightly after setup.
🌀 How do I open and fold it?
🌀 How do I open and fold it?
Keep faces and breakable objects clear, then release the folded frame slowly and guide the hoops into a spiral. To store it, gently compress and layer the hoops back into a flat circle. Do not force, sharply bend, or twist the frame.
🔋 Does it need batteries?
🔋 Does it need batteries?
No. Coil Chase has no motor, charger, speaker, flashing light, or app. The flexible shape, mesh, attached lures, and your cat’s movement create the play experience.
😺 Can kittens or more than one cat use it?
😺 Can kittens or more than one cat use it?
It may suit kittens and adult cats that can move comfortably through the hoops. Always supervise. In multi-cat homes, make sure every cat has room to leave; use separate sessions if one cat guards the toy.
🧺 How should I clean and store it?
🧺 How should I clean and store it?
Spot-clean with a lightly damp cloth, then allow it to dry completely. Do not soak or machine wash unless the care label supplied with your item says otherwise. Store folded, dry, and out of reach between sessions.
👀 What safety checks should I make?
👀 What safety checks should I make?
Inspect the frame, seams, mesh, feathers, and attachments before and after every session. Stop use immediately if wire, sharp edges, loose thread, detached feathers, tears, or other damage appears. This is a supervised play toy, not an unattended chew toy.